Terms and Conditions

Agreement between User and Unified Labs

Welcome to unifiedsl.com. The unifiedsl.com website (the "Site") is composed of various web pages operated by Unified Science Laboratories LLC ("Unified Labs"). The Site is offered to you, the “User”, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of the Site constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. 

The Site is an E-Commerce Site, which is focused on providing the following services, collectively referred as “Service”:

  1. Administration of the database, assuring a consistent and efficient data transfer from the database host to the Site.
  2. Site administration, which consists in the design, development, maintenance and troubleshooting.
  3. Assistance with scheduling of the testing services.
  4. Assistance with the shipment of the samples.
  5. Assistance with communication between the User and the analytical service provider through the online platform hosted by Unified Labs. 
  6. Optimization of the database and the Site for improved user experience, taking into consideration the User’s feedback
  7. Additional items can be added to this list upon the decision of the Unified Labs, which will be communicated to the User prior to implementation. 

Privacy

User’s use of the Site is subject to Unified Labs’ Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs the User of our data collection practices. 

Electronic Communications

Visiting the Site or sending emails to Unified Labs constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. 

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Unified Labs is not responsible for third party access to your account that results from theft or misappropriation of your account. Unified Labs and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. 

Children Under Thirteen

Unified Labs does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use the Site only with permission of a parent or guardian. 

Service Pricing

When you book a service through the Unified Labs, a service fee will be applied to the total cost of the service chosen by the User. This fee amounts to 10% of the price quoted by the laboratory for the service chosen by the User. The service fee is in place to cover the costs of maintaining and improving the Unified Labs platform, providing customer support, and ensuring a seamless experience for the User. 

In addition to the service fee, a shipment label fee will also be applied to your total bill. This fee amounts to 10% of the shipment label costs associated with the transportation of the samples to the chosen laboratory. This fee contributed to the administrative and logistical efforts required to manage the shipment process efficiently. 

Cancellation/Refund Policy

All payments are final. In case of any deficiency with the service provider that results in their inability to complete the request, the User must submit a complaint in writing to Unified Labs via email at team@unifiedsl.com. An internal investigation will be conducted by Unified Labs. If the deficiency is not cured upon ten (10) days from receiving the written notice, the User’s payment for that specific service will be refunded. 

Such issues with the User request include: 

  1. Delay of longer than three (5) business days from the turnaround time specified in the service description by the service provider. Turnaround time is the amount of days the service provider has to submit the results for the requested service from the moment the samples are received by the service provider. 
  2. Technical issues with the results file uploaded by the service provider. 

Links to Third Party Sites/Third Party Services

The Site may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Unified Labs and Unified Labs is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Unified Labs is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Unified Labs of the site or any association with its operators. 

Certain services made available via the Site are delivered by third party sites and organizations. By using any product, service or functionality originating from the Site domain, you hereby acknowledge and consent that Unified Labs may share such information and data with any third party with whom Unified Labs has a contractual relationship to provide the requested product, service or functionality on behalf of the Site’s users and customers. 

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Unified Labs that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Unified Labs or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Unified Labs’ content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Unified Labs and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Unified Labs or our licensors except as expressly authorized by these Terms. 

International Users

The Service is controlled, operated and administered by Unified Labs from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Unified Labs content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations. 

Indemnification

You agree to indemnify, defend and hold harmless Unified Labs, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Terms and Conditions or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Unified Labs reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Unified Labs in asserting any available defenses. 

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Unified Labs agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. UNIFIED SCIENCE LABORATORIES LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. 

UNIFIED SCIENCE LABORATORIES LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. UNIFIED SCIENCE LABORATORIES LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNIFIED SCIENCE LABORATORIES LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF UNIFIED SCIENCE LABORATORIES LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. 

IN CASE OF IS DIRECT COMMUNICATION BETWEEN THE USER AND THE SERVICE PROVIDER REGARDING ANY SERVICE NOT PROCESSED THROUGH THE SITE, THE TERMS ARE NOT APPLICABLE AND THE UNIFIED LABS WILL NOT BE LIABLE FOR ANY INFORMATION, MONETARY NOR SERVICE EXCHANGES.

Termination/Access Restriction 

Unified Labs reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Delaware and you hereby consent to the exclusive jurisdiction and venue of courts in Delaware in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Unified Labs as a result of this agreement or use of the Site. Unified Labs’ performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Unified Labs’ right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Unified Labs with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Unified Labs with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Unified LabsL with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. 

Changes to Terms

Unified Labs reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. Unified Labs encourages you to periodically review the Terms to stay informed of our updates. 

Contact Us

Unified Labs welcomes your questions or comments regarding the Terms: 

Unified Science Laboratories LLC 

1029 Highway 6 N Ste 650 # 152

Houston, Texas 77079 

Email Address: 

team@unifiedsl.com

Telephone number: 

(918) 497-9139

Effective as of March 01, 2023